Shipping Policy

At Sunset Harbor, we strive to provide you with an exceptional shopping experience. To show our appreciation, we offer FREE SHIPPING on all orders over £50.

Order Processing and Fulfillment

  • Fulfillment Time: Once you place an order, it undergoes a fulfillment process that typically takes 2–5 business days.

Estimated Delivery Times

After fulfillment, shipping times vary by destination:

  • United States: 3–4 business days

  • Canada: 6–10 business days

  • United Kingdom: 2–5 business days

  • Europe: 3–7 business days

  • Australia & New Zealand: 2–14 business days

  • Mexico: 6–10 business days

  • Other International Destinations: 10–20 business days

Total Estimated Delivery Time

The total time from placing your order to delivery is the sum of fulfillment and shipping times. For example:

  • United States: 5–9 business days

  • Canada: 8–15 business days

  • United Kingdom: 4–10 business days

  • Europe: 5–12 business days

  • Australia & New Zealand: 4–19 business days

  • Mexico: 8–15 business days

  • Other International Destinations: 12–25 business days

Order Tracking

  • Tracking Information: Once your order is shipped, you'll receive a tracking number via email within 4–5 business days.

Customer Support

If you have any questions or need assistance with your order, please contact us:

We aim to respond to all inquiries within 24 hours.

Customs and Duties

International orders may be subject to customs fees, duties, or taxes upon arrival. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Shipping Delays

While we strive to meet these estimated delivery times, unforeseen circumstances (e.g., customs delays, weather conditions) may affect actual delivery. We appreciate your understanding in such situations.

For any further questions or assistance, please contact us using the "Contact Us" link at the top of the page or email us directly at contact@sunset-harbor.com.