Return/Refund Policy
Return Deadline:
Our return policy is valid for 30 days from the date of purchase. If 30 days have passed, unfortunately, we are unable to offer a refund or exchange. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging.
Please do not send your purchase back to the manufacturer.
Partial Refunds:
In certain cases, only partial refunds may be granted (if applicable), including for items that show obvious signs of use or are not in their original condition, damaged, or missing parts due to reasons not caused by our error. Any item returned more than 30 days after delivery will be considered non-returnable.
Returns (If Applicable):
Once we receive and inspect your return, we will send you an email to confirm that we’ve received your item. You will also be notified of whether your refund has been approved or rejected. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Late or Missing Refunds (If Applicable):
If you haven’t received your refund yet, please first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted.
If you've done all of this and still haven't received your refund, please contact us using the link at the top of the page. We will respond within 24 hours.
Exchanges (If Applicable):
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us by clicking the Contact Us link at the top of the page.
We aim to respond to all emails within 24 hours.
Shipping:
To return your product, please email us for instructions, and we will respond within 24 hours. You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted.
Depending on your location, the time it takes for your exchanged product to reach you may vary.