Privacy Policy

Privacy Policy

Last Updated: 01 January 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from sunset-harbor.com (“the Site”), operated by Sunset Harbor Clothing (“we”, “us”, or “our”).

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

a. Device Information

When you visit our Site, we automatically collect certain details, such as:

  • Your browser type, IP address, and time zone

  • Cookies stored on your device

  • Pages or products you view

  • Websites or search terms that referred you to our Site

  • How you interact with our Site

We collect Device Information using:

  • Cookies — small files stored on your device. For more information, or to disable cookies, visit www.allaboutcookies.org.

  • Log Files — track actions on the Site and gather data such as IP address, browser type, ISP, referring/exit pages, and time stamps.

  • Web Beacons, Tags, and Pixels — small files used to record browsing behaviour.

b. Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment details (e.g., credit card number — processed securely)

  • Email address

  • Phone number

Together, this is referred to as Personal Information.

2. How We Use Your Information

Order Information is used to:

  • Process and fulfil your order

  • Arrange shipping and send order confirmations

  • Screen for potential fraud or suspicious activity

  • Communicate with you about your order or relevant products (where lawful)

Device Information is used to:

  • Improve our Site and user experience

  • Monitor for fraud or misuse

  • Analyse traffic and marketing performance

3. Sharing Your Information

We only share your Personal Information with third parties to help us operate our business and provide services:

We may also share your information:

  • To comply with UK laws, regulations, or lawful requests

  • To protect our legal rights and prevent fraud

We do not sell your personal data.

4. Marketing & Advertising

Where you have given consent, or where permitted under UK law, we may send you marketing communications about our products and offers.
You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

We may use your Device Information to show you relevant adverts online. You can manage preferences for major platforms:

5. Your Rights (UK & EU Customers)

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (unless we must keep it for legal reasons)

  • Restrict processing of your data in certain circumstances

  • Object to processing for direct marketing

  • Request data portability to another provider

To exercise these rights, contact us at contact@sunset-harbor.com.

We will respond within one month as required by law.

6. Data Retention

We keep order records for at least six years for tax and legal purposes.
Device Information is retained only as long as necessary for analytics and security.

7. International Transfers

If your data is transferred outside the UK (e.g., to our partners in the US or Canada), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

8. Cookies

We use cookies to operate the Site, track performance, and show relevant ads.
You can adjust your browser settings to refuse cookies, but some parts of the Site may not function correctly.

9. Security

We take reasonable technical and organisational steps to protect your personal data, but no system is completely secure.
Your payment details are always processed through secure, encrypted systems.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, business needs, or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions please contact us on the email below.

Email: contact@sunset-harbor.com.